Frequently Asked Questions

  • Yes, I’m happy to customs any of my accessories eg, Keychian you can switch out what colour beads I use and what charm/tassel you would like used shoot me an email or contact me through my site
    jessdog1918@yahoo.com.au

  • All care is taken with the quality and packaging of my products.

    in the event of receiving a broken or faulty product please follow the steps below

  • All claims for missing or damaged goods must be lodged within 5 working days of receiving the item.

    please provide a photo of the damaged goods.

  • If you receive a damaged or defective item a replacement or refund will be given once the item has been returned

    Refund will include return postage.

    Item must be returned within 30 days of notification of a damaged item